Introduction to this Cookie Policy
This Cookie Policy sets out how PIPSA SOFTWARE LTD uses cookies and similar technologies when you visit or interact with our Website. It should be read together with our Privacy Policy, which provides additional detail on how we process personal data and safeguard your privacy.
We use cookies to support essential site functions, help keep your sessions secure, remember your preferences, understand how our Website is used and continuously improve performance and usability. This Policy explains what cookies are, which types we use, the purposes they serve, and how you can control or delete them.
What are cookies?
Cookies are small text files that are downloaded to your device (such as your computer, smartphone or tablet) when you visit a website. They enable the website to recognise your device and store certain information about your preferences or past actions.
Cookies are widely used to make websites work, or work more efficiently, as well as to provide reporting information to site owners. Cookies can be categorised in several ways, including by their lifespan and by who sets them:
- Session cookies – temporary cookies that are stored on your device only while your browser is open. They are deleted automatically once you close your browser and are most commonly used to maintain your session as you navigate between pages.
- Persistent cookies – cookies that remain on your device for a defined period or until you delete them. They allow the Website to remember you between visits, such as your chosen language, region or cookie preferences.
- First-party cookies – cookies that are set directly by PIPSA SOFTWARE LTD when you visit our Website. These support core functionality and help us understand how our services are used.
- Third-party cookies – cookies that are set by other organisations when you interact with our Website. For example, analytics providers may set cookies to help us measure usage, and embedded content or social media integrations may set cookies to personalise your experience.
In addition to traditional cookies, we may also use similar technologies such as pixels, tags, scripts or local storage that perform comparable functions. For clarity, we refer to all of these technologies as "cookies" in this Policy.
How we use cookies
PIPSA SOFTWARE LTD uses cookies on our Website for several carefully considered purposes that support usability, performance, security and continuous improvement. Depending on how you interact with the Website, we may use cookies to:
- Remember your choices and preferences, such as cookie consent decisions, preferred contact options and any information you provide via forms so that you do not need to re-enter it on each visit.
- Enhance navigation and user experience by helping pages load faster, ensuring that content relevant to your previous selections is displayed, and maintaining consistency as you move between sections such as Services, Solutions, Team and Case Studies.
- Support website analytics and performance monitoring so that we can understand how visitors use our Website, which pages are most frequently viewed, and where we can make improvements to content, navigation and accessibility.
- Maintain security and integrity of the Website by helping to detect and prevent malicious activity, protecting forms (such as those on our Contact Us page) from misuse, and supporting secure session management where applicable.
We do not use cookies to make automated decisions that have a legal or similarly significant effect on you. Where cookies may enable the collection of personal data, we process that information in accordance with our Privacy Policy and applicable UK data protection law.
Types of cookies we use
To provide a modern, secure and reliable online experience, we group the cookies used on the PIPSA SOFTWARE LTD Website into the following categories:
Essential cookies
Essential cookies are strictly necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as navigating between pages, accessing secure areas, submitting forms or adjusting your privacy settings.
Examples of how essential cookies may be used on our Website include:
- Remembering your cookie consent choices so that the cookie banner does not reappear on every page.
- Ensuring that pages load correctly and that key interface elements function as expected.
- Supporting secure transmission of information when you use the Contact Us form.
Analytics cookies
Analytics cookies help us understand how visitors interact with our Website by collecting aggregated, pseudonymised information about page visits, navigation paths, time spent on specific areas and technical performance. This insight allows us to refine our content and user experience across sections such as About, Clients and Consulting.
Where required by law, we will ask for your consent before enabling analytics cookies. You can withdraw that consent at any time via your browser settings or our preference tools (where available).
Functionality cookies
Functionality cookies allow the Website to remember information you have provided or choices you make so that we can offer enhanced and more personalised features. These cookies may be set by us or by third-party providers whose services we have added to our pages.
Examples include:
- Remembering your preferred region or language settings.
- Persisting form data temporarily as you navigate through different sections of the Website.
- Supporting interactive elements such as case study filters or content tabs, where used.
Advertising and marketing cookies
At present, PIPSA SOFTWARE LTD does not focus on consumer advertising; however, we may use carefully selected marketing or remarketing cookies to promote our software and consulting services to relevant business audiences, for example via professional networks or technology platforms.
These cookies may be set through our Website by third-party partners. They can be used to build a profile of your interests based on your browsing behaviour and show you relevant sponsored content on other sites. They do not directly store personal data such as your name or email address, but they may uniquely identify your browser or device.
Where such cookies are used, we will request your consent in accordance with UK law and provide clear information about how to opt-out.
Managing your cookie preferences
You have control over how cookies are used on your device. When you first visit our Website, you may be presented with a cookie notice or preference banner that allows you to accept, decline or customise non-essential cookies. You can revisit these choices at any time by adjusting your browser settings or, where available, reopening our cookie preference centre.
You can typically manage cookies in the following ways:
- Browser settings – Most browsers allow you to view which cookies are stored on your device, clear existing cookies, block all cookies or block cookies from specific sites. Instructions vary by browser (e.g. Chrome, Edge, Safari, Firefox), but you can usually find them in the browser's "Help" or "Settings" sections.
- Deleting cookies – You may delete cookies that have already been set on your device. Please note that deleting cookies may remove preferences and settings stored for our Website.
- Blocking non-essential cookies – You can configure your browser to block certain categories of cookies, including analytics or advertising cookies. Essential cookies that are strictly necessary for the Website to function generally cannot be disabled.
If we provide an on-site cookie preference centre or banner, you can also use this to adjust your consent choices in a more granular way. These options will generally allow you to toggle categories such as analytics or marketing cookies on or off, while keeping essential cookies active.
Third-party cookies and services
Some cookies used on the PIPSA SOFTWARE LTD Website are set by trusted third parties whose services we use to support analytics, embedded content, security or professional integrations. These third parties may collect information about your use of our Website and other sites to which they provide services.
Depending on the configuration of our Website, third-party cookies may be set by, for example:
- Analytics providers that help us understand how visitors interact with our content so we can measure performance and improve navigation.
- Embedded content platforms that host technical demos, videos, or interactive case study components within our pages.
- Professional or social networks that enable you to share content or follow our corporate updates, where such integrations are enabled.
These third parties are responsible for their own use of personal data and cookies. We recommend that you review the cookie policies and privacy notices of each provider for more detailed information on how they use cookies and how you can manage your preferences with them directly.
Where required, we enter into appropriate data protection arrangements with these third parties to help ensure that your information is handled securely and in line with applicable law.
Impact of disabling cookies
You are not obliged to accept non-essential cookies, and you may choose to block or delete them at any time. However, please be aware that refusing or removing certain cookies may affect the functionality, performance and overall experience of our Website.
In particular:
- The Website may not remember your previous visits or choices, so banners or prompts (including the cookie notice) may reappear repeatedly.
- Some interactive elements, such as forms, contact tools or navigation enhancements, may not function as intended or may require you to re-enter information more frequently.
- Our ability to understand how the Website is performing, identify usability issues and improve our services may be reduced if analytics cookies are disabled.
- Any personalised or targeted content we provide may be less relevant to your interests.
Essential cookies that are required for the Website to operate cannot be disabled through our systems, although you may still be able to block them via your browser. Doing so may impact fundamental features and prevent key pages from working correctly.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal or regulatory requirements, or improvements to our corporate Website and digital services.
When we make significant changes, we will take appropriate steps to inform you, which may include updating the "Last updated" date at the top of this page, publishing a notice on the Website, or obtaining renewed consent for certain categories of cookies where required by law.
We encourage you to review this Cookie Policy periodically to stay informed about how PIPSA SOFTWARE LTD uses cookies and how you can manage your preferences.
Contact us regarding cookies
If you have any questions, concerns or requests regarding this Cookie Policy or our use of cookies more generally, you can contact PIPSA SOFTWARE LTD using the details provided on our Website.
For the most efficient response, we recommend contacting us via our Contact Us page, where you can provide details of your enquiry and how you would like us to respond. Please indicate that your question relates to cookies or online privacy so that we can direct your request to the appropriate team.
You may also refer to our Privacy Policy for additional information about how we handle personal data, your rights under applicable data protection laws and how to exercise those rights.